Confidentiality and Privacy Policy

Confidentiality

LEGAL DISCLAIMER: The information contained in any e-mail, including any attachments, from Fiedler Group, is intended only for the use of the individual or entity named as the recipient, and is proprietary and confidential. If you are the intended recipient of any e-mail, then by utilizing the information contained in the e-mail, you agree to use such information only for the purpose or project for which it was intended, and, to the full extent provided by California law, agree to release and indemnify Fiedler Group and its affiliated entities and individuals from all liabilities and damages arising out of any such misuse of the information. If you are not the intended recipient of any e-mail, be aware that any disclosure, dissemination, distribution, copying, or use of the contents of the e-mail message is strictly prohibited. If you have received an e-mail in error, please call Fiedler Group at 213-381-7891 ext.0, return the e-mail message, and destroy (delete) the original. Please click here for Fiedler Group’s Privacy Policy.

Privacy Policy

PRIVACY STATEMENT POLICY: Fiedler Group takes your privacy seriously. This privacy statement (this “Statement”) explains what personal data we collect from you, including but not limited to, information collected on https://www.fiedlergroup.com (the “Site”). This Statement also addresses how we use that data. Please read this Statement carefully prior to using this website. By using this Site or providing information to us you expressly agree to this Statement. You may wish to print this Statement. This Site is owned and operated by Fiedler Group.

Personal Data Fiedler Group Collects
Fiedler Group collects data to provide you the best design and engineering services. Most of the information Fiedler Group collects is information provided directly by you. We obtain some information through the use of cookies (small pieces of data sent from our website and stored on your computer). The data Fiedler Group collects may include the following:

  • Contact Information. Information such as name, job title, company name, department, email address, physical mailing address and telephone number.
  • Professional Information. Such as your employment background, job description and related information.
  • Internet Protocol (IP) Addresses. This number is identified and logged automatically whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited.
  • Demographic and Location Data.

How Fiedler Group Uses Personal Data
Fiedler Group uses information collected about you for the following purposes:

  • Communications. Fiedler Group uses data to comply with your requests, respond to your inquiries, and send you newsletters, publications or other information that you request. If you contact us by email through the Site, we may keep a record of your contact information and correspondence, and use it to respond to you. We will further use the data to fulfill any other purposes for which it was provided, and as disclosed at the time the data are collected.
  • Business Operations. Fiedler Group may also use data to conduct data analysis or audits that enable us to operate and improve the performance of Fiedler Group and tailor our website.
  • Services. Fiedler Group may also use your data to contact you from time to time with product or service updates; provide the information, services or support you request and related services; manage our relationship with you and to carry out any related administration.

We will retain your personal data only as long as is reasonably necessary for the purposes set out in this Statement, or as is required by applicable law, and then we will delete it.

Reasons Fiedler Group May Share Personal Data
Fiedler Group may share your personal data among Fiedler Group-controlled affiliates and subsidiaries. We may share personal data with service providers who work on our behalf for the purposes described in this Statement. Examples include companies that provide subconsultant services for your project; but they may not use that data for any other purpose and they do not have any independent right to share this information. We also may use or disclose personal data if we believe that we are required to do so for any of the following reasons:

  • to comply with applicable law or respond to requests from governmental, regulatory, or public authorities;
  • to protect our clients (e.g., to prevent spam, attempts to defraud, other criminal offenses)
  • to operate and maintain the security of Fiedler Group’s systems, including to prevent or stop attacks on our systems or networks;
  • to protect the rights, interest, privacy, security, property, business, or safety of Fiedler Group, our partners and our people, the users of the Site, or the public;
  • in connection with actual or proposed litigation.

Please note that our Site may contain links to third parties’ websites whose privacy practices are different from those of Fiedler Group. Any personal data you provide to any third-party website is governed by their privacy statement, and Fiedler Group is not responsible for their privacy practices or the content of those websites.

Use of Cookies
Cookies are small pieces of data sent from Fiedler Group’s website and stored on your computer. Like many companies, we use them for general, internal purposes only. Fiedler Group uses: (a) Google Analytics to collect information about how you use Fiedler Group’s website (e.g., page views and user activity); and (b) WordPress to track your activity while navigating Fiedler’s website.

Security of Personal Data
Fiedler Group takes appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While Fiedler Group believes that the measures we have implemented reduce our vulnerability to security problems to a level appropriate to the type of data we hold, no system is completely secure, and we cannot guarantee its absolute security.

Texting Complaint Policy
At Fiedler Group, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our stance on text messaging and how we handle phone numbers related to such communications.

  1. No Collection of Phone Numbers for Text Messaging Fiedler Group does not collect, store, or utilize phone numbers for text messaging purposes. We prioritize your privacy and adhere to stringent data protection practices. Our operations do not involve sending text messages or gathering phone numbers for such purposes. If you choose to opt in for SMS communications, rest assured that your phone number will remain confidential and will not be shared.
  2. Complaints and Concerns If you have received a text message that you believe originated from Fiedler Group or if you have concerns related to phone numbers and text messaging, please contact us immediately. We take all complaints seriously and will investigate any issues promptly.

    To file a complaint or express your concerns, please use the following contact information:

    Email: fgcomplaints@gmail.com

    In your communication, please provide detailed information about the message received, including any relevant dates and phone numbers involved. This will help us address your concerns effectively.
  3. Resolution Process Upon receiving a complaint, Fiedler Group will:
    • Acknowledge receipt of your complaint within [5] business days.
    • Investigate the issue thoroughly.
    • Provide a response with our findings and any actions taken within [5] business days.
  4. Changes to This Policy We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

    For further information or assistance, please do not hesitate to reach out to us. Your privacy and satisfaction are important to us, and we are here to support you.

How to Access and Manage Your Personal Data
You can choose whether you wish to receive direct marketing communications from Fiedler Group. You can opt-out at any time and unsubscribe from these communications by following the unsubscribe instructions in the message.

To make a specific request, please contact Administrator, at FGLA@fiedlergroup.com. You must be able to provide your name and email address or other information sufficient to allow us to identify you. Once identified, Fiedler Group will respond to your request as appropriate. Fiedler Group will follow internal procedures when these requests are made to protect the integrity of the data we hold.

How do you contact us?
If you have any questions about this Statement, the practices of this Site, or your dealings with this Site, or you want to contact us regarding how we handle your personal data, please email Administrator, at FGLA@fiedlergroup.com.